Maintenance

Website Backups 101: What Every Law Firm Should Have in Place

A backup drive, the last line of defence for a law firm website

Key Takeaways

Ask a firm whether their website is backed up, and the honest answer is often "I think so" — which, in practice, usually means either a backup exists but hasn't been checked in a long time, or a backup was made once at launch and never updated since. A proper law firm website backup strategy is one of the simplest, most important pieces of website maintenance, and it's also one of the most commonly neglected, precisely because it only becomes obviously important the moment something has already gone wrong.

Why Backups Matter More Than Most Firms Realize

A website can break in a lot of ways — a plugin update that conflicts with existing code, a hacking attempt, accidental deletion of content, a hosting provider issue. In nearly all of these scenarios, having a recent, reliable backup is the difference between a quick restoration (often minutes) and a lengthy, expensive rebuild or recovery process. Without a proper backup, a firm is entirely dependent on being able to manually recreate or repair whatever went wrong — which for anything beyond a minor issue can mean days of lost functionality and, for a law firm specifically, days of missed leads and a site that may look unprofessional or broken to visitors in the meantime.

What a Proper Backup Actually Needs to Include

A complete backup needs to capture two distinct components: the site's files (theme, plugins, uploaded media, core WordPress files) and the site's database (which contains the actual content, page structure, form submissions, and settings). A backup that only captures one of these isn't a complete backup — restoring files without the database, or vice versa, typically won't produce a fully functional site.

How Often Backups Should Run

For an actively maintained site — one receiving regular content updates, form submissions, and blog posts — daily or continuous backups are the appropriate standard. Monthly backups, while better than nothing, mean that if something goes wrong, the firm could lose weeks of content updates, form submissions, and any other changes made since the last backup ran. The more frequently a site changes, the more this gap matters.

Why Off-Site Storage Matters

A backup stored on the same server as the live site provides real but limited protection — it helps recover from something like an accidental content deletion or a bad plugin update, but it doesn't protect against a scenario where the server itself is compromised, fails, or becomes inaccessible. Proper backup practice includes storing backups in a separate location (cloud storage, a separate server) specifically so a server-level problem doesn't take down the backup along with the live site.

Backups Need to Be Tested, Not Just Created

This is a step that's frequently skipped: a backup that's never actually been tested by attempting a restoration provides a false sense of security. Backups can be incomplete, corrupted, or fail silently without anyone noticing until the moment they're actually needed — which is the worst possible time to discover a backup doesn't work. Periodically testing that a backup can actually be restored successfully is part of a genuinely reliable backup strategy, not an optional extra step.

Restoring vs. Rebuilding: Why Backups Save Real Time and Money

When something does go wrong — a hack, a bad update, accidental deletion — restoring from a recent, verified backup is almost always dramatically faster than attempting to manually diagnose and repair the issue on a live site, or rebuilding damaged content from scratch. This is especially true for security incidents, where manually finding and removing every piece of injected malicious code from a live site is time-consuming and risks missing something, compared to simply restoring to a known-clean state from before the compromise occurred.

Offsite storage holding a copy of the site independent of the host

What a Proper Backup Setup Looks Like in Practice

The Bottom Line

Backups are one of the least glamorous parts of website maintenance, and also one of the most consequential the moment something actually goes wrong. A firm with a proper, tested backup strategy in place can treat a hack, a bad update, or an accidental deletion as a minor, quickly resolved inconvenience. A firm without one is gambling that nothing will ever go wrong — and eventually, something usually does.

Not sure if your current backups actually work, or how recent they are? Our website maintenance plans include automated, off-site, tested backups as a standard part of every plan. Get a Free Website Audit →

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